Everything you need to know about pre-ordering Playing Grounded Puzzles “Pre-Order 101”.
All of the puzzles in our gallery are available for pre-order. FLOW OF GOLDFISH puzzles are now in stock, and will ship out within 1-3 business days.
For each puzzle selection, we will need to receive at least 250 pre-orders before going to production. Once that minimum requirement is met, we will send you an email notification that we are starting production. You will continue to receive updates and notifications right up to when you’re order ships.
That depends on how quickly we receive 250 pre-orders per puzzle. However, we will send you email notification when we are starting production for the puzzle(s) you ordered. It will take about two months before we have the puzzles in hand and ready to ship to you. You will receive a shipping notification at that time.
We want to get these puzzles made just as much as you do, but we need to meet the minimum requirements. The best way to speed things up is to tell everyone you know and share, share, SHARE!
When you place your pre-order, you will be prompted to give your payment information, but YOU WILL NOT BE CHARGED UNTIL YOUR ORDER SHIPS.
If you order more than one type of puzzle, we will ship you each puzzle as it becomes available. You will then be charged for that puzzle plus the shipping.
Shipping costs are calculated at the time you place your order and are the same whether puzzles are shipped together or individually, though you’ll only be charged at the time of shipping.
For example, you order 3 different puzzles. The shipping for all three totals $30. We have one puzzle in stock that we ship to you right away =$10 shipping, charged at that time. A month later we get the other 2 puzzles in stock and ship them to you = $20 shipping.
You may cancel a pre-order any time before you receive a production confirmation email. This email will notify you that we have submitted our order to the manufacturer. Once that is done, you will not be able to cancel your order. You will receive shipping notification via email once your order is ready to ship.
No worries. All orders and pre-orders go directly through ‘Celery,’ so the little cart on our website will continue to show $0.00, while your Celery cart will show your entire order. Just follow the prompts to complete your order and you will receive an email order confirmation.
Celery is an ecommerce platform that allows businesses to accept pre-orders, crowdfund independently and continue selling before and after items are in stock.
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